# Shipping Policy
## Shipping Information
At DrenchBuddy, we aim to get your order packed and shipped as quickly as possible.
### Processing Times
Orders are typically processed within 1–3 business days after purchase.
During periods of high demand, processing times may be slightly longer.
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## Shipping Rates
We currently offer:
- Free shipping on orders over £40
- Standard shipping rates calculated at checkout for orders below £40
Shipping costs are shown clearly before payment.
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## Estimated Delivery Times
Estimated delivery times may vary depending on your location.
Typical delivery estimates:
- United Kingdom: 3–7 business days
- International orders: 7–15 business days
Please note that delivery times are estimates and may be affected by customs, carrier delays, weather conditions, or peak shipping periods.
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## Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (where available).
Please allow up to 48 hours for tracking updates to appear.
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## Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout.
DrenchBuddy is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
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## Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact us and we’ll do our best to assist.
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## Contact
For any shipping-related questions, contact us at:
support@drenchbuddy.com